Privacy Policy & Terms
How M1 Digital collects, uses, and protects your information.
Privacy Policy
Effective date: 1 January 2025 · Last updated: 28 March 2026
1. Who We Are
M1 Digital Pty Ltd (ABN pending) ("M1 Digital", "we", "us", "our") is a software development and research company headquartered at Level 2, 696 Bourke Street, Melbourne VIC 3000, Australia. We specialise in blockchain technology, artificial intelligence, and applied research.
2. Information We Collect
We may collect the following categories of personal information:
- Contact information — name, email address, phone number, and business address when you contact us or submit an inquiry.
- Business information — company name, role, and industry when you engage with our services.
- Technical information — IP address, browser type, device information, and pages visited when you use our website.
- Project data — information you share with us when engaging our software development or research services.
- Communications — records of correspondence when you contact us via email, phone, or our website.
3. How We Use Your Information
We use personal information for the following purposes:
- To provide, maintain, and improve our services
- To deliver projects and send related information
- To respond to your inquiries and provide customer support
- To comply with applicable legal and regulatory obligations
- To detect, prevent, and address security issues
- To analyse website usage and improve user experience
- To send service-related communications
4. Legal Basis for Processing
We process personal information on the following legal grounds:
- Consent — where you have given us explicit consent
- Contractual necessity — where processing is necessary to perform our services
- Legal obligation — where we are required to comply with applicable laws
- Legitimate interests — where processing is necessary for our legitimate business interests, such as security and service improvement
5. Information Sharing
We do not sell your personal information. We may share information with:
- Service providers — third parties who assist in operating our services (hosting, analytics, and similar infrastructure)
- Regulatory bodies — government and regulatory authorities as required by law
- Professional advisors — lawyers, accountants, and auditors as necessary
- Business partners — with your consent, for providing integrated services
6. Data Security
We implement industry-standard security measures to protect your information, including:
- AES-256 encryption for data at rest and in transit
- Hardware Security Modules (HSMs) for cryptographic key management
- Multi-factor authentication for system access
- Regular security audits and penetration testing
- Alignment with ISO 27001 information security practices
7. Data Retention
We retain personal information for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.
8. Your Rights
Under the Australian Privacy Act 1988, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or outdated information
- Request deletion of your information, subject to legal retention requirements
- Opt out of marketing communications at any time
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)
9. Cookies and Analytics
Our website uses Google Analytics to understand how visitors interact with our site. This service may collect information such as pages visited, time on site, and referral sources. This data is aggregated and anonymised. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
We also use localStorage to remember your theme preference (light or dark mode). This data is stored locally on your device and is not transmitted to our servers.
10. International Data Transfers
As a company working with clients globally, your information may be transferred to and processed in countries outside Australia. We ensure appropriate safeguards are in place, including contractual protections that meet the requirements of the Australian Privacy Act.
11. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
12. Changes to This Policy
We may update this privacy policy from time to time. Material changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.
Terms of Use
Effective date: 1 January 2025 · Last updated: 28 March 2026
1. Acceptance of Terms
By accessing and using the M1 Digital website (www.m1-digital.com), you agree to be bound by these Terms of Use. If you do not agree, please do not use our website.
2. Services Description
M1 Digital provides software development, blockchain engineering, AI and machine learning research, and technical advisory services. The information on this website is for general informational purposes and does not constitute financial, legal, or investment advice.
3. Intellectual Property
All content on this website, including text, graphics, logos, icons, images, and software, is the property of M1 Digital Pty Ltd and is protected by Australian and international copyright laws. You may not reproduce, distribute, or create derivative works without our written consent.
4. Limitation of Liability
To the maximum extent permitted by Australian law, M1 Digital shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services. Our total liability for any claim shall not exceed the amount you paid to us in the twelve months preceding the claim.
5. Disclaimer
The information on this website is provided "as is" without warranties of any kind, express or implied. M1 Digital does not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of these external sites.
7. Governing Law
These terms are governed by the laws of the State of Victoria, Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Victoria.
8. Contact
For questions about this privacy policy or terms of use, contact us at:
- Email: [email protected]
- Phone: +61 3 9521 2888
- Address: Level 2, 696 Bourke Street, Melbourne VIC 3000, Australia